Engagement Foundation Review

Trevelino/Keller Audit Foundation

AI search is reshaping how B2B companies shortlist PR and growth marketing partners — agencies that establish visibility in AI answers now lock in a structural advantage before the category catches up. This document presents what we've learned about Trevelino/Keller's market; your job is to tell us what we got right, what we got wrong, and what we missed.

Prepared August 16, 2026
trevelinokeller.com
Integrated PR & Growth Marketing Agency (B2B)
GEO Readiness

Where You Stand Today

Before the audit measures citation visibility in the integrated B2B PR and growth marketing space, these three signals tell us whether AI crawlers can access, extract, and trust Trevelino/Keller's content.

Technical Readiness
Needs Attention
Two high-severity findings, no critical blockers: a live case study page (/instnt-case-study/) published with lorem ipsum placeholder content, and case studies plus market/practice pages untouched for over a year.
Content Freshness
At Risk
Critical finding: 16 product/practice pages average 0.21 freshness — 12 of 16 older than 180 days, 10 older than a year. Content marketing: 0.38 (8 of 24 pages updated within 90 days; 14 older than 180 days). Weighted average: 0.31. AI-cited content is 25.7% fresher on average than traditional organic results (Ahrefs, August 2025).
Crawl Coverage
Good
robots.txt allows all seven checked crawlers — GPTBot, ChatGPT-User, ClaudeBot, PerplexityBot, Google-Extended, Googlebot, Bytespider — and the sitemap is clean. One low-severity item: a malformed Crawl-delay directive throttles delay-honoring secondary bots.
Executive Summary

What You Need to Know

B2B companies increasingly shortlist PR and growth marketing agencies through AI assistants before a human conversation ever happens — the same shift that is reshaping how their own buyers discover them. In agency selection, where reputation and rankings have always driven the shortlist, AI answers are becoming the new rankings page, and early citations compound: domains that AI platforms learn to trust get cited more as that trust accumulates. Trevelino/Keller enters this shift from a position of strength in traditional rankings but with a content foundation that freshness-weighted AI citation currently works against.

This Foundation Review is the input-validation step before the audit runs. It presents three things we're validating together: the competitive landscape that shapes which head-to-head queries get constructed, the buyer personas that determine the search intent patterns we simulate, and the Layer 1 technical baseline that determines whether AI platforms can access and extract your content at all. Each section ends with the specific questions where your answer changes the audit's architecture.

The validation call is a decision-making session, not a readout. Two kinds of decisions get made: input validation — are the right competitors in the right tiers, the right buyers with the right influence levels — and engineering triage — which technical fixes start now, before query results come back. Everything you need to prepare is aggregated in the Pre-Call Checklist near the end of this document.

TL;DR — Action Items
  • 🟡 High: Live case study page contains lorem ipsum placeholder content — complete or unpublish /instnt-case-study/ today; it has been live, crawlable, and sitemap-listed as real Trevelino/Keller fintech content for over a year.
  • 🟡 High: Case studies and market/practice pages not updated in over a year — start a refresh cadence with the Carvana and Werner case studies and the Technology and Franchising practice pages.
  • 🟣 Validate at the Call: Walker Sands' primary tier — if national integrated firms rarely appear in your actual pitches, we move roughly 6–8 head-to-head queries back to the Atlanta rivals you really face, like Jackson Spalding and Arketi Group.
  • ✅ Start Now: 301-redirect the duplicate ABM blog post and remove the malformed Crawl-delay directive — pure hygiene fixes that require no client decisions and no audit data.
  • 📋 Validation Call: The segment frame — startup by headcount, or established mid-market agency? — the answer sets the budget language and sophistication level of every buyer query we generate.
Orientation

How This Works

What this is Before we measure how AI platforms answer buyer questions about integrated B2B PR and growth marketing agencies, we need an accurate model of your market: who buys, who you compete against, what you're strong at, and what problems drive buyers to look. This document is that model. Everything in it becomes an input to the query set the audit executes.

What you need to do Read with a red pen. Every purple box is a question where your answer changes the audit — a persona reclassified, a competitor re-tiered, a capability reweighted. Corrections are the point of this exercise, not a failure of it. Bring your marks to the validation call.

How confidence badges work High means directly sourced — your site, published rankings, a competitor's own page, or your direct feedback on this review. Medium means inferred from category research and cross-referenced listings. Low means weakly sourced and flagged for your explicit confirmation. Lower-confidence items are exactly where your corrections matter most.

Step 1

Company Profile

The baseline facts every query and comparison builds on. If anything here is wrong, everything downstream inherits the error.

Trevelino/Keller High

Domain trevelinokeller.com
Name variants Trevelino Keller · Trevelino-Keller · Trevelino & Keller · Trevelino/Keller Communications Group · T/K · TK
Category Integrated PR and growth marketing agency for B2B companies — earned media, demand generation, HubSpot marketing automation, and creative services under one retainer
Segment Startup (<200 employees by rule; ~43 staff)
Key products Growth PR · 3Gen Revenue Optimization · HubSpot CRM Optimization · Re:FRESH Website Refresh
Positioning Growth PR firm connecting earned media, demand generation, and marketing automation to revenue — ranked #2 among Atlanta PR firms by O'Dwyer's

Validate We classified Trevelino/Keller as "startup" strictly by headcount (~43 people) — but a 23-year-old firm ranked #2 in Atlanta sells like an established mid-market agency. Should the audit simulate buyers evaluating a scrappy specialist or an established regional leader? The answer sets the budget context and language of every generated query.

Step 2

Buyer Personas

5 personas: 2 decision-makers, 2 evaluators, 1 influencer. Personas drive the query set — each one gets a cluster of queries phrased the way that buyer actually searches.

Critical review area These five personas determine whose search behavior the audit simulates. A wrong role, a missing buyer, or a misjudged influence level means the audit tests queries no real prospect of yours would type. This is the section where your correction has the largest downstream effect.

Data sourcing note Role, department, seniority, influence, veto power, and technical level come directly from the knowledge graph. Role descriptions, buying jobs, and query focus areas are synthesized from those fields plus category research. Because Trevelino/Keller is a services firm with no G2/Capterra review corpus, three personas (Daniel Okafor, Priya Raman, Elena Vasquez) are inferred from agency-buyer research rather than observed reviewer data — all three carry medium confidence and need your confirmation that they appear in real deal cycles.

Maya Chen
Chief Marketing Officer
Decision-maker Medium
Marketing chief at a mid-market B2B company (tech, healthcare, or fintech) consolidating fragmented agency relationships; owns the retainer decision and defends the spend to the CEO and board.
Veto power: Yes — signs the retainer and can kill the evaluation at any stage.
Technical level: Medium
Primary buying jobs: Build the agency shortlist, run the evaluation, negotiate scope, defend renewal with attribution data.
Query focus areas: "Integrated PR and demand generation agency," "PR firm that reports pipeline impact," agency-vs-agency comparison queries.
Source: Site scrape (trevelinokeller.com client and practice pages)

When a CMO hires you, are they buying PR credibility first or pipeline contribution first? The answer flips whether her query cluster weights earned-media language or attribution language.

Daniel Okafor
Co-Founder & CEO
Decision-maker Medium
Founder of a funded startup buying its first serious PR program; evaluates agencies personally because credibility, fundraising visibility, and recruiting are existential at his stage.
Veto power: Yes — final budget authority on every vendor at his company size.
Technical level: Medium
Primary buying jobs: First-agency selection, budget approval, founder-network reference checks.
Query focus areas: "Best PR firm for startups," "PR agency for Series A/B tech company," retainer cost and expectation-setting queries.
Source: Inferred from agency-buyer category research (llm_inference)

Do founders actually run the agency evaluation themselves at your startup clients, or do they delegate to a marketing lead? If delegated, we fold his cluster into the CMO's and reallocate 10–15 queries.

Priya Raman
Director of Demand Generation
Influencer Medium
Hands-on demand generation leader who owns HubSpot, lead flow, and campaign performance; screens agencies for real marketing-automation depth and vetoes pretenders informally even without formal authority.
Veto power: No — recommends and screens, but the CMO signs.
Technical level: High — the most technical evaluator in the buying group.
Primary buying jobs: Technical evaluation, HubSpot audit scoping, vendor demos, integration due diligence.
Query focus areas: "HubSpot partner agency," "agency for ABM and nurture workflows," CRM cleanup and lead-scoring queries.
Source: Inferred from agency-buyer category research (llm_inference)

Does the demand gen director initiate HubSpot optimization engagements on her own budget? If yes, she's an evaluator (or better) for that product line, and we add automation-stage queries she'd run alone.

Elena Vasquez
VP of Corporate Communications
Evaluator Medium
Communications leader at an established company who owns media relations, reputation, and crisis readiness; evaluates the earned-media bench, reporter relationships, and senior-team stability of any agency under consideration.
Veto power: No — high influence on the choice, but budget sits elsewhere.
Technical level: Low
Primary buying jobs: Agency evaluation, media-relationship diligence, crisis retainer scoping, account-team vetting.
Query focus areas: "B2B tech PR firm with trade media relationships," crisis communications retainer queries, agency reputation and turnover queries.
Source: Inferred from agency-buyer category research (llm_inference)

Does corporate communications ever hold the PR retainer budget directly at your clients? If yes, she's a decision-maker and her cluster gains validation-stage queries, not just evaluation ones.

Marcus Whitfield
VP of Franchise Development
Evaluator Medium
Franchisor growth executive accountable for the franchise candidate pipeline; buys PR and marketing specifically to generate development leads, not brand awareness.
Veto power: No — recommends within the franchisor's executive team.
Technical level: Low
Primary buying jobs: Franchise-marketing vendor selection, development lead-gen program scoping, franchise-media evaluation.
Query focus areas: "Franchise PR agency," "franchise development lead generation," franchisor-ranking and franchise-media queries.
Source: Site scrape (trevelinokeller.com franchising practice pages)

Is franchise development an active growth vertical or legacy business? If legacy, his query cluster dilutes the audit — and Fishman PR stays a secondary competitor rather than moving up a tier.

Missing personas? These roles sometimes appear in integrated agency deals — do they show up in yours? Marketing Operations / RevOps lead (if the HubSpot CRM cleanup conversation starts with whoever administers the instance day to day), Chief Revenue Officer / Chief Growth Officer (if your 3Gen revenue-attribution pitch lands with the revenue org rather than marketing), and PE or VC operating partner (if investors select agencies for portfolio companies — your competitor Arketi is itself PE-backed, so that motion exists in your market). Who else shows up in your deals?

Step 3

Competitive Landscape

5 primary + 4 secondary competitors identified across Atlanta agencies, national B2B tech firms, and vertical specialists.

Why tiers matter Tier assignments determine the head-to-head matchups the audit tests: with 5 primary competitors at 6–8 queries each, roughly 30–40 queries run direct differentiation like "Trevelino/Keller vs Jackson Spalding" or "best B2B tech PR firm in Atlanta." We're less certain about Alloy and Phase 3 — both carry medium confidence, and if either rarely appears in real pitches, moving them to secondary shifts 6–8 queries each back into category-awareness testing.

Primary Competitors

Jackson Spalding

Primary High
jacksonspalding.com
Atlanta's largest independent PR and integrated marketing agency (~133 staff, ~$31.7M net fees, ranked #1 in Atlanta by O'Dwyer's where Trevelino/Keller ranks #2). Broader consumer/brand reach and deeper in-house production, but less specialized in B2B tech demand generation and revenue-tied PR.
Source: Category listings (O'Dwyer's, Atlanta agency rankings)

Arketi Group

Primary High
arketi.com
Atlanta B2B tech digital marketing and PR firm with 100% of revenue from B2B technology clients; PE-backed platform since late 2024. Deeper pure-play B2B tech focus than Trevelino/Keller, but narrower vertical breadth (no franchising, lifestyle, or consumer practices).
Source: Category listings (O'Dwyer's, Atlanta agency rankings)

Alloy

Primary Medium
alloycrew.com
Atlanta marketing and PR agency focused on technology companies, ranked #3 in Atlanta by net fee income (~88 staff, ~$8.7M). Strong tech-sector media relations at similar Atlanta price points, but positions less around CRM/marketing-automation and revenue attribution than Trevelino/Keller's 3Gen model.
Source: Category listings (O'Dwyer's, Atlanta agency rankings)

Walker Sands

Primary High
walkersands.com
Chicago-based national full-service B2B tech marketing agency integrating PR with SEO, demand generation, and creative — the closest national analogue to Trevelino/Keller's integrated model. Bigger national brand and deeper digital bench, but at higher retainer levels and without local Atlanta presence.
Source: Category listings (national B2B agency rankings)

Phase 3 Marketing & Communications

Primary Medium
phase3mc.com
Atlanta-based integrated marketing services firm appearing alongside Trevelino/Keller in Clutch's Atlanta PR rankings. Broader in-house production and printing capabilities, but PR practice is less specialized in B2B technology and less tied to demand generation.
Source: Category listings (Clutch Atlanta PR rankings)

Secondary Competitors

PAN Communications

Secondary High
pancommunications.com
National mid-size B2B tech PR and integrated marketing agency with offices in Boston, NYC, San Francisco, Chicago, Austin, Indianapolis, and London, serving enterprise software, healthcare, and fintech. Competes at a larger-retainer, non-Atlanta tier.
Source: Client feedback (office footprint corrected at review)

Merritt Group

Secondary Medium
merrittgrp.com
Washington DC-area B2B technology PR and marketing firm strong in cybersecurity and government tech. Overlaps with Trevelino/Keller's tech and government verticals but is a niche specialist a buyer would shortlist mainly for security or public-sector work.
Source: Category listings (B2B tech PR rankings)

Fishman Public Relations

Secondary High
fishmanpr.com
Chicago-based agency ranked the #1 franchise PR firm by Entrepreneur's franchisor survey for eight consecutive years. Dominates the franchising vertical where Trevelino/Keller is also nationally ranked, but offers little for B2B tech, healthcare, or fintech clients.
Source: Category listings (Entrepreneur franchisor survey)

Sidestreet Media

Secondary High
hellosidestreet.com
Small Spartanburg, SC agency that publishes a direct "vs Trevelino/Keller" comparison page, positioning itself as the budget-accessible option with in-house video, photography, and web development. Competes only at the small-business end of Trevelino/Keller's market, not for mid-market B2B retainers.
Source: Client feedback (location corrected at review)

Validate the set Three tier questions decide where the head-to-head query budget goes. (1) Do national integrated firms like Walker Sands actually appear in your competitive pitches, or do you mostly win and lose against Atlanta agencies? A wrong tier here shifts a meaningful share of the query budget away from the rivals you actually face. (2) Are the medium-confidence primaries — Alloy and Phase 3 — genuinely in your deals, or directory neighbors? (3) Who's missing — and is anyone listed here (Merritt Group, for instance) an agency you never actually see? PAN Communications and Sidestreet Media now carry client-corrected details from your review feedback.

Step 4

Feature Taxonomy

11 buyer-level capabilities mapped: 4 strong, 6 moderate, 1 weak — these determine which capability queries the audit tests.

Earned Media & Press Coverage Strong High

Get consistent trade and national press coverage that builds credibility with our buyers, not just a press release distribution service

Integrated PR + Demand Generation Strong High

One agency that connects press coverage, content, and lead generation into a single pipeline program instead of running PR and marketing in silos

HubSpot & Marketing Automation Services Strong High

A certified HubSpot partner that can clean up our CRM, build nurture workflows, and actually run marketing automation for us

B2B Vertical Expertise (Tech, Healthcare, Fintech, Franchising) Strong High

An agency team that already knows our industry, speaks our buyers' language, and has relationships with the reporters who cover our space

Account-Based Marketing Programs Moderate Medium

Run targeted ABM campaigns against our named account list with coordinated ads, content, and outreach

Brand Identity & Creative Services Moderate Medium

Rebrand or refresh our visual identity, messaging, and design system without hiring a separate branding shop

Website Design & Development Moderate Medium

Redesign and rebuild our website so it converts, with the agency handling design, copy, and development end to end

Video & Multimedia Production Weak Medium

Produce video content — customer stories, product explainers, social clips — without us managing separate production vendors

Crisis Communications & Reputation Management Moderate Medium

Have a team on call that can manage a data breach, recall, or executive scandal before it damages the brand

Measurement & Revenue Attribution Moderate Medium

Show me what PR and marketing spend actually contributed to pipeline and revenue, not impressions and ad-value equivalency

Paid Media & Digital Advertising Moderate Low

Plan and manage our paid search, social, and programmatic budgets alongside the organic and earned programs

Prioritization The audit tests all 11 capabilities, but competitive differentiation queries will emphasize 3. Four capabilities are rated Strong:

• Earned Media & Press Coverage
• Integrated PR + Demand Generation
• HubSpot & Marketing Automation Services
• B2B Vertical Expertise (Tech, Healthcare, Fintech, Franchising)

Which of these best represents where Trevelino/Keller wins deals? Based on pain point linkage, we propose Earned Media, Integrated PR + Demand Gen, and Vertical Expertise — each maps to two high-severity buyer pains — but you know your win/loss reality better than the data does.

Validate ratings The Video ("weak") and Website Design ("moderate") ratings derive largely from Sidestreet Media's adversarial comparison page — are they still accurate after the Marsden acquisition? If stronger, the audit under-tests capabilities you can win on; if accurate, they mark gaps a competitor is already exploiting in comparison content. Also: Paid Media is our lowest-confidence rating and needs a strength check against Walker Sands and Arketi specifically, and should Brand Identity & Creative and Website Design merge into a single Re:FRESH capability? What capabilities are we missing entirely?

Step 5

Pain Point Taxonomy

9 pain points: 4 high, 5 medium severity — this buyer language is how the audit's queries will actually be phrased.

PR retainers that produce activity, not outcomes High High

"We paid our PR firm $15K a month for two quarters and got three podcast mentions — I can't justify this retainer to my board again."
Personas: Chief Marketing Officer, Co-Founder & CEO

PR disconnected from pipeline High High

"We get press hits but I can't draw a line from any of it to pipeline — PR and demand gen feel like two different companies working for us."
Personas: Chief Marketing Officer, Director of Demand Generation

Juggling fragmented agencies Medium Medium

"I'm managing four agencies that don't talk to each other — I've become the integration layer and it's eating my week."
Personas: Chief Marketing Officer, Co-Founder & CEO

Account team churn after signing Medium High

"The people who pitched us vanished after month one and now I'm re-educating a new 25-year-old account exec on our industry every six months."
Personas: VP of Corporate Communications, Chief Marketing Officer

Agencies that don't understand technical products High Medium

"Our last agency couldn't explain what our platform does without me rewriting every pitch — I need people who already understand our space."
Personas: Director of Demand Generation, VP of Corporate Communications, Chief Marketing Officer

HubSpot owned but underutilized Medium Medium

"We pay for HubSpot Enterprise and use it as a glorified email tool — our lifecycle stages are a mess and nobody trusts the lead scoring."
Personas: Director of Demand Generation

Dry franchise development pipeline High Medium

"Our development pipeline is dry — we need PR and marketing that actually produces franchise candidates, not just brand awareness."
Personas: VP of Franchise Development

No crisis plan until the crisis Medium Medium

"When the breach story broke we had no plan, no spokesperson prep, and our agency took two days to respond — never again."
Personas: VP of Corporate Communications, Co-Founder & CEO

Brand and website lag the product Medium Medium

"Prospects tell us the product demo is great but the website looks like 2016 — we're losing deals before the first call."
Personas: Co-Founder & CEO, Chief Marketing Officer

Validate pains Two checks and one probe. First, severity: is "dry franchise development pipeline" really high-severity for your book of business, or does that depend on the franchising-vertical answer from the personas section? Second, language: do these first-person quotes sound like your actual prospects, or like a different budget tier? Third, pains that sometimes drive integrated-agency evaluations but aren't in this set — clients demanding AI-answer visibility from their PR spend (increasingly the reason this category gets re-evaluated), analyst relations gaps for B2B tech clients courting Gartner/Forrester coverage, and content velocity bottlenecks where approval cycles starve the program. What's missing?

Step 6

Layer 1 Site Findings

Technical and structural findings from the crawl of trevelinokeller.com — 42 pages analyzed. These are handoffs your team can act on now, before the audit measures citation visibility.

Actionable now No critical blockers — AI crawler access is fully open (GPTBot, ClaudeBot, PerplexityBot and peers all allowed), which is the single most important baseline signal. But two high-severity content-integrity issues need immediate attention: Content should complete or unpublish the lorem ipsum Instnt case study today and begin the case study/practice page refresh cadence; Marketing should 301-redirect the duplicate ABM blog post; Engineering should remove the malformed Crawl-delay directive and run the schema verification pass. All of these can start before the validation call.

🟡 Live case study page contains lorem ipsum placeholder content

What we found: The Instnt case study (/instnt-case-study/) is published, linked in the page sitemap (lastmod 2025-07-17), and fully crawlable, but its entire body is lorem ipsum filler with "Headline Goes Here" section headings and placeholder image references. It has been live in this state for over a year.

Why it matters: AI crawlers index this page as real content attributed to Trevelino/Keller. A vendor-evaluation query about the firm's fintech or identity-verification work could surface a page of literal filler text, which damages credibility and wastes a case-study slot for a fintech client (Instnt) in a vertical the firm actively sells into.

Business consequence: When a buyer asks an AI engine for "fintech PR agency case studies" or evidence of Trevelino/Keller's identity-verification work, the engine can quote literal placeholder text under your brand — handing the fintech proof-point conversation to competitors with finished case studies.

Recommended fix: Either complete the Instnt case study with real narrative and results, or unpublish the page and remove it from the sitemap (301 to /resources/) until content is ready.

Impact: high Effort: < 1 day Owner: Content Affected: 1 page: /instnt-case-study/ (also linked from the fintech practice context)

🟡 Case studies and most market/practice pages have not been updated in over a year

What we found: All 7 case studies have sitemap lastmod dates older than 365 days (oldest: Werner, Oct 2024). 10 of 16 product/landing pages are older than 180 days, including all 8 market practice pages (6 of them older than a year, e.g. Lifestyle at Sep 2024). Only the Public Relations and Growth Marketing service pages (Aug 2026) and the homepage (Apr 2026) show recent updates.

Why it matters: AI answer engines weight freshness heavily — 76.4% of ChatGPT's most-cited pages were updated within the last 30 days (ConvertMate, 2025; ChatGPT-scoped), and AI-cited content is 25.7% fresher on average across platforms than traditional organic results (Ahrefs, August 2025). Case studies are the firm's strongest proof-of-outcome content, and they are functionally invisible to freshness-weighted citation.

Business consequence: In freshness-weighted answers to queries like "best B2B tech PR firm in Atlanta" or "PR agency with proven results," competitors with recently updated proof content get cited while Trevelino/Keller's strongest evidence — its Carvana and Werner outcomes — goes unretrieved.

Recommended fix: Establish a refresh cadence: update each case study with current results and a visible "Updated" date (quarterly for the top 3), and touch each practice page at least every 90 days with new client names, rankings, or stats. Prioritize Carvana, Werner, and the Technology/Franchising practice pages.

Impact: high Effort: 1-2 weeks Owner: Content Affected: 7 case study pages and 8 practice pages (~36% of inventoried pages)

🔵 Two near-duplicate ABM blog posts are live simultaneously

What we found: Both /stakes-are-high-when-abm-lacks-sales-and-marketing-alignment/ (now retitled "ABM Beyond Paid Media: Building a True Account Surround Strategy", Aug 10, 2026) and /stakes-are-high-when-abm-lacks-sales-and-marketing-alignment-2/ ("Stakes Are High When ABM Lacks Sales and Marketing Alignment", Jul 30, 2026) are published and in the post sitemap, and both appear on the homepage blog feed. The "-2" slug indicates a WordPress duplicate that was published instead of replacing the original.

Why it matters: Near-duplicate posts split crawl signals and link equity for the firm's ABM topic cluster, and the "-2" slug looks like an editorial error to any reader (or AI) that lands on it. ABM is a capability the firm actively markets, so this is a visible hygiene issue on commercially relevant content.

Business consequence: Split signals may weaken the firm's answer share on queries like "ABM agency for B2B tech" — a capability the audit will directly test — by dividing what should be one authoritative ABM page into two competing ones.

Recommended fix: Choose the canonical post, 301-redirect the other slug to it, and remove the redirected URL from the sitemap.

Impact: medium Effort: < 1 day Owner: Marketing Affected: 2 blog posts in the ABM topic cluster

🔵 Commercial pages use clever, non-descriptive headings that carry no standalone meaning

What we found: Primary commercial pages lead with stylistic headings: "Hype Is Real" (Technology), "The Dollar Isn't What It Used To Be" (Financial Services), "Two Means #1" (Inside TK), "When Your CRM Needs A CRM" (homepage), "Practice Makes Perfect" (Practices). 9 of 16 product/landing pages scored 0.4 on heading hierarchy, versus 0.8+ on the blog's how-to posts.

Why it matters: LLMs use headings as passage labels when extracting and citing content. A heading like "Hype Is Real" gives an answer engine no signal that the passage describes the #1-ranked technology PR practice in the Southeast — so the passage is less likely to be retrieved. The blog demonstrates the site can do this well; the commercial pages don't.

Business consequence: For queries like "Atlanta B2B tech PR firm," engines retrieve passages by heading — "Hype Is Real" gives them nothing to match, so competitors' descriptively structured practice pages get pulled into the answer instead.

Recommended fix: Keep the brand voice but pair it with descriptive structure: make the descriptive claim the H2 ("Atlanta's #1-Ranked Technology PR Practice") and keep the slogan as styled text, or extend headings to carry meaning ("Hype Is Real: PR for the Age of Intelligence"). Apply to the 8 practice pages, homepage, and Inside TK first.

Impact: medium Effort: 1-3 days Owner: Content Affected: ~10 commercial pages (homepage, 8 practice pages, Inside TK, DiscoverAI)

🔵 Homepage and services overview are thin relative to their commercial importance

What we found: The homepage (content depth 0.4) is a sequence of one-line taglines ("#1 Tech Agency In The Southeast", "#1 Retention") without supporting substance, and /services/ (0.4) lists service areas as pipe-delimited keywords ("Earned | Shared | Owned | Crisis") rather than explaining them. DiscoverAI (0.5) lists AI service names without describing what any service actually does. Claims like "#1 Ranked In Atlanta" appear without source or context.

Why it matters: These are the pages AI engines most reliably fetch when asked "who is Trevelino/Keller". Unsupported superlatives are exactly the kind of claim LLMs discount; a single passage stating the O'Dwyer's ranking, headcount, and practice areas in prose would be far more citable than a wall of taglines.

Business consequence: "Who is Trevelino/Keller" and "top integrated PR and growth marketing agencies" queries fetch the homepage first — a wall of unsupported taglines gives engines little to quote, muting the firm's presence in exactly the agency-comparison answers where its O'Dwyer's ranking should carry weight.

Recommended fix: Add a citable "About" passage to the homepage and /services/ that states in complete sentences: what the firm is, the O'Dwyer's #2 Atlanta ranking (with source), the 12 national vertical rankings, headcount, and the 3Gen methodology in one 100-150 word block.

Impact: medium Effort: 1-3 days Owner: Content Affected: 3 pages: homepage, /services/, /discoverai/

🔵 robots.txt sets a 10-second crawl delay

What we found: robots.txt opens with "Crawl-delay: 10" positioned before the first User-agent group. No crawler is disallowed from content (the only Disallow is a WP-Optimize plugin JSON file).

Why it matters: Googlebot and most AI crawlers (GPTBot, ClaudeBot, PerplexityBot) ignore Crawl-delay, so impact is limited — but crawlers that do honor it (e.g., some Bing-derived and secondary bots) are throttled to ~8,600 pages/day, and the directive's placement above the User-agent line makes it technically malformed. It signals unmaintained crawler configuration.

Business consequence: Minor: delay-honoring secondary crawlers index the site more slowly, marginally delaying how quickly refreshed PR and growth marketing content reaches the AI indexes that draw on those crawls.

Recommended fix: Remove the Crawl-delay directive (or scope it deliberately under a specific User-agent if server load is a real concern), and keep the Yoast-managed allow-all block.

Impact: low Effort: < 1 day Owner: Engineering Affected: Site-wide crawler behavior for delay-honoring bots

Manual Verification Checklist

The following items could not be assessed through our analysis method (rendered markdown). We recommend your engineering team verify these manually before the validation call.

Verify structured data (JSON-LD schema) coverage

What to check: Schema markup cannot be assessed from rendered page output — JSON-LD blocks are not visible to our analysis method. The site runs WordPress with Yoast SEO, which typically emits Organization/WebPage/Article schema by default, but coverage and field population are unverified. Appropriate schema helps AI engines resolve the brand entity — especially important given the firm's many name variants (Trevelino/Keller, Trevelino Keller, T/K) — and exposes machine-readable freshness dates.

Recommended action: Run key pages (homepage, service pages, one case study, one blog post) through Google's Rich Results Test or Schema.org validator. Confirm Organization schema carries sameAs references to LinkedIn/Wikipedia and that Article schema on posts exposes datePublished/dateModified.

Effort: < 1 day Owner: Engineering

Verify meta descriptions and Open Graph tags

What to check: Meta descriptions, OG tags, and canonical URLs are not visible in rendered output and could not be assessed on any inventoried page. With Yoast installed these are probably managed, but unpopulated templates are common on older pages like the case studies.

Recommended action: Spot-check with view-source or a social preview tool (e.g., opengraph.xyz) on the homepage, one practice page, and two case studies; fill any empty Yoast meta description fields.

Effort: < 1 day Owner: Marketing

Verify client-side rendering status (low risk)

What to check: All 42 fetched pages returned substantial text content, consistent with server-rendered WordPress — no page returned suspiciously little content. If any interactive elements (e.g., the homepage carousel panels or blog feed) are injected client-side, their content would be invisible to non-JS AI crawlers like GPTBot. This is a confirmation check rather than a suspected problem.

Recommended action: Load the homepage and one practice page with JavaScript disabled (or curl the raw HTML) and confirm the tagline panels, testimonials, and blog feed content are present in the initial HTML.

Effort: < 1 day Owner: Engineering

Site Analysis Summary

Pages analyzed 42
Commercially relevant pages 42
Avg heading hierarchy 0.65
Avg content depth 0.59
Freshness (weighted) 0.31  (content marketing: 0.38 · product/commercial: 0.21 · structural: 0.23)
Avg passage extractability 0.64
Schema coverage Unable to assess (42 pages unscored — JSON-LD not visible to analysis method)
Findings 0 critical · 2 high · 4 medium · 3 low
What Happens Next

From Validation to Visibility

Why now

• AI search adoption is accelerating — the way B2B companies discover and shortlist agencies is shifting quarter over quarter.
• Early citations compound: domains that AI platforms learn to trust now get cited more frequently as that trust accumulates.
• Competitors who establish GEO visibility first create a structural disadvantage for late movers — the shortlist forms before you know you were evaluated.
• Integrated PR and growth marketing is still early-innings in GEO optimization — acting now means competing against inaction, not against entrenched strategies.

The full audit will measure citation visibility across buyer queries in the integrated B2B PR and growth marketing space — queries like "PR agency that can tie coverage to pipeline," "certified HubSpot partner agency for CRM cleanup," and "best B2B tech PR firm in Atlanta." You'll see exactly which queries return answers that include Jackson Spalding, Arketi, or Walker Sands but not Trevelino/Keller — and what it would take to appear in them. The Layer 1 fixes above improve your baseline before we measure it: companies acting now see results before competitors recognize the opportunity.

01

Validation Call

45–60 minutes. We walk through this document together — you confirm, correct, and fill gaps in the personas, competitors, features, and pain points that drive the query set.

02

Query Generation & Execution

We generate buyer queries from the validated inputs and execute them across the selected AI platforms, capturing who gets cited, recommended, and compared.

03

Full Audit Delivery

Complete visibility analysis, competitive positioning across platforms, and a three-layer action plan prioritized by which gaps actually cost you citations.

Start now — no call required Three technical items can begin immediately: (1) complete or unpublish the lorem ipsum Instnt case study at /instnt-case-study/; (2) 301-redirect the duplicate ABM blog post and remove the malformed Crawl-delay directive from robots.txt; (3) run the schema and meta verification pass — Rich Results Test on key pages plus a JavaScript-disabled spot check of the homepage. These don't depend on the rest of the audit and will improve your baseline visibility before we even measure it.

Before the Call

Your Pre-Call Checklist

Two jobs before we meet. The questions on the left require your judgment — no one knows your business better than you. The engineering tasks on the right don't require the call at all.

Questions for You
Do national firms like Walker Sands appear in your actual pitches, or do you win and lose against Atlanta agencies — and are the medium-confidence primaries (Alloy, Phase 3) really in your deals?
If wrong: a meaningful share of the head-to-head query budget shifts away from the rivals you actually face.
Should the audit simulate buyers evaluating a startup-segment specialist or an established mid-market agency?
If wrong: every generated query carries the wrong budget context and buyer sophistication.
Are the Video ("weak") and Website Design ("moderate") ratings — sourced from Sidestreet's comparison page — still accurate after the Marsden acquisition?
If wrong: the audit under-tests capabilities you can win on.
Is franchise development an active growth vertical or legacy business (Marcus Whitfield's persona)?
If legacy: his query cluster dilutes the audit and Fishman PR stays secondary; if growing, both get promoted.
When a CMO hires you, are they buying PR credibility first or pipeline contribution first?
If pipeline-first: Maya Chen's query cluster reweights from earned-media to attribution language.
Do founders/CEOs run the agency evaluation themselves at your startup clients, or delegate to a marketing lead?
If delegated: Daniel Okafor's cluster folds into the CMO's and 10–15 queries reallocate.
Does the demand gen director initiate HubSpot optimization engagements on her own budget?
If yes: Priya Raman is promoted from influencer and gains automation-stage queries.
Does corporate communications ever hold the PR retainer budget directly?
If yes: Elena Vasquez becomes a decision-maker and gains validation-stage queries.
Do a RevOps/Marketing Ops lead, a CRO/CGO, or PE operating partners show up in your deals?
If yes: one or more new personas get dedicated query clusters.
Are the pain severities and buyer quotes right — and are AI-answer visibility demands, analyst relations, or content velocity pains missing?
If wrong: query phrasing and severity weighting shift across the pain-driven query set.
For Engineering — Start Now
Complete or unpublish the lorem ipsum Instnt case study (/instnt-case-study/)
It's live, sitemap-listed, and indexable as real Trevelino/Keller fintech content right now.
301-redirect the duplicate ABM blog post and remove the "-2" slug from the sitemap
Consolidates split crawl signals on the ABM topic cluster into one authoritative page.
Remove the malformed Crawl-delay directive from robots.txt
Unthrottles delay-honoring secondary crawlers and cleans up the misplaced directive.
Run the verification pass: Rich Results Test on key pages, OG/meta spot checks, JS-disabled homepage load
Confirms schema, meta, and rendering status our crawl couldn't see — results feed directly into the audit baseline.
Alignment

We're Aligned On

This isn't a contract — it's a shared understanding. The audit runs against what's below. If something changes between now and the call, we adjust. The goal is to make sure we're asking the right questions for the right buyers against the right competitors.
Already Confirmed
Competitive set — 9 competitors identified: 5 primary + 4 secondary, spanning Atlanta agencies, national B2B tech firms, and vertical specialists
Your corrections applied — PAN Communications' office footprint updated to its current seven cities (Boston through London) with the unsourced AI-recommendation claim removed, and Sidestreet Media's location corrected to Spartanburg, SC
Persona set — 5 personas: 2 decision-makers, 2 evaluators, 1 influencer
Feature taxonomy — 11 buyer-level capabilities: 4 strong, 6 moderate, 1 weak, with outside-in strength ratings
Pain point set — 9 buyer frustrations: 4 high, 5 medium severity, each linked to personas and capabilities
Layer 1 technical audit — 9 findings logged (6 diagnostic, 3 verification items; 0 critical, 2 high); AI crawler access confirmed open
Decided at the Call
Competitive frame: does Walker Sands (national) belong in the primary tier, and do Alloy and Phase 3 appear in real pitches — this sets the head-to-head query budget
Segment frame: startup by headcount vs. established mid-market agency — this sets the language and budget context of every query
Feature overweighting — proposed: Earned Media, Integrated PR + Demand Gen, and B2B Vertical Expertise (each linked to two high-severity pains); confirm or swap in HubSpot & Marketing Automation
Pain point prioritization — proposed: agencies that don't understand technical products (high, 3 personas), retainers without outcomes (high, 2), PR disconnected from pipeline (high, 2)
Corrections pending validation: Video/Website ratings post-Marsden, franchise persona viability and Fishman PR's tier, and any persona reclassifications from the questions above
Client
Date